Privacy Policy for 4Win Gaming
Effective Date: 10th July 2025
This Privacy Policy (“Policy”) describes how Trexma Private Limited (“Company”, “we”, “our”, “us”) collects, uses, discloses, and protects the personal information of users (“you”, “your”, or “User”) of the 4Win Gaming mobile application (“App”) and associated services.
We collect the following categories of information:
Name, mobile number, email address
Date of birth, gender
Government-issued ID (e.g., PAN, Aadhaar) for KYC
UPI ID, bank account details for financial transactions
Location data for compliance
Device details (model, OS, unique ID, IP address)
App usage data, gameplay activity
Crash logs, diagnostics, and performance data
Your information may be used to:
Register and manage your account
Facilitate gameplay, deposits, and withdrawals
Conduct KYC verification and comply with legal obligations
Communicate with you (transactional or promotional messages)
Prevent fraud, unauthorized access, and misuse
Analyze trends and improve services
We may share your information with:
Authorized KYC and payment gateway partners (e.g., Signzy, Cashfree)
Government authorities or regulators if required by applicable law
Data analytics providers, cloud storage services under strict confidentiality
Legal advisors or auditors for compliance purposes
We do not sell or rent your personal information.
We use industry-standard security protocols and encryption to store and protect your personal data. Sensitive details like financial and KYC information are stored in encrypted format and accessed only by authorized personnel.
You have the right to:
Access, update or correct your information
Request deletion of your data (subject to legal and regulatory obligations)
Withdraw consent for non-essential processing
Disable push notifications and promotional messages
The App is intended for users who are 18 years or older. If you are below 18, you are not permitted to use the App. We do not knowingly collect data from minors.
Your data will be retained for as long as necessary to fulfill the purposes outlined in this Policy and as required by law, generally up to 5 years post account closure.
We may use cookies or similar technologies to enhance user experience, track usage patterns, and deliver personalized content. You may disable cookies via device/browser settings.
We may revise this Privacy Policy from time to time. Any material changes will be communicated via in-app notifications or email. Continued use of the App constitutes your agreement to the revised Policy.
For queries or concerns about this Policy, contact:
Trexma Private Limited
Email: info@trexma.co.in